• The LiTMUS Group
  • The LiTMUS Group
  • The LiTMUS Group
  • The LiTMUS Group
  • The LiTMUS Group

Our Business Process Management (BPM) Centre of Excellence

LiTMUS’ Business Process Management (BPM) knowledge incorporates contemporary process management, Business Process Improvement lifecycle and organisational design components required to manage and mature end-to-end processes. LiTMUS has the ability to understand the integrated nature of our client’s business, and ensure that the process outcomes fit with and are aligned to the client’s strategy.

LiTMUS has extensive and demonstrable experience in applying our BPM methods and tools to deliver sustainable improvements in organisational performance for our clients. The strength of The LiTMUS Group’s credentials in BPM is clear from the extensive range of clients that have benefited from our BPM expertise ranging from government departments and agencies to major corporations in the private sector. A very relevant and desirable outcome for our clients in the current economic climate is cost reduction. This means finding ways to reduce costs in a time when it is hard to increase sales. LiTMUS assists our clients to do more with less and deliver outcomes that are perceived as innovative and value for money.

An example of a BPM Process Improvement initiative that assists in identifying ways to reduce costs is called Lean. Through Lean, LiTMUS can identify ways to eliminate ‘waste’ within an organisation and thus become more ‘lean’. Our specialists can help to eliminate costs that don’t add demonstrable value or contribute to the profitability of our clients. Waste can be in the form of unnecessarily expensive or complex processes, rework, delays and too much Work in Progress. The LiTMUS Group applies Lean thinking within service organisation using our Lean for Service methodology, which taking some of the experience that have been learned in traditional Lean projects and applying it to service intensive industries.

LiTMUS has a team of experts in BPM gained from over a decade of experience Turning your strategy into great performance. It is a core competency of The LiTMUS Group that is relevant to today’s market and represents a significant area of knowledge for the firm. A snapshot of some of these BPM projects is summarised below.

Snapshot of our BPM projects

  • Sales process optimisation
  • Smart meter deployment in Victoria
  • Electricity and Gas Trading Business Model
  • IT Transformation Program of Work
  • National Electronic Conveyancing System (NECS) Readiness Program
  • Field Resource Management
  • Cost Reduction using Lean Six Sigma
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Process Excellence

Down Under: 10 Impediments to Achieving Process Excellence
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Further Information
For more information on The LiTMUS Group's capabilities and credentials in Business Process Management, contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it our BPM Centre of Excellence leader.

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